FAQS

Why was my package being returned?
      The reasons for this may be as follows:
      1) The address is incorrect or incomplete
      2) Invalid or unreachable phone number
      3) Unexpected accidents lead to unsettled delivery
      It will take some time for the package to be returned to the warehouse of the logistics. Please be patient. We will contact you in time to provide the delivery address to reconfirm or provide a new delivery address. In order to ensure that you can receive the package in time, please cooperate in time Reply to our information confirmation.
      The received merchandise does not match the description and is damaged and stained.
      We are sorry that our products do not meet your requirements. We can resolve any issues related to the wrong product.
      If the goods and pictures or pictures you received are stained or stained, please contact us by email and provide the following information:
      1) Order number
      2) Product name or SKU number or picture
      3) A description of the problem and some clear pictures of the product
      After receiving your inquiry and information, we will reply you as soon as possible.